Support

Stuck on setup, or something odd mid-show? Tell us what you see and we'll help you get it right before your next show.

Contact

Email [SUPPORT EMAIL]. Include your store name and, if you can, a photo of the screen.

Response times: [RESPONSE TIME COMMITMENT].

Before you write

  • The FAQ covers barcodes, Wi-Fi drops, permissions and updates.
  • The guides walk through setting up barcodes and running a show.
  • The changelog says what changed in the latest version.

Never send us your Shopify secret

ScanStation keeps your Shopify keys on your computer. We will never ask for them, by email or anywhere else.